Returns & Exchanges
At Indie & Co. Official Store, we want you to love your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags. Please ensure your items are in their original condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Securely place the unworn garments back into their original packaging and include the packing slip provided in your confirmation email.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.